USB Cable WIFI GPRS SMS GSM Thermal Receipt Printer HCS10
Online food ordering process
1. Customers in hungriness click on your website via APP on their mobile or on computer and
make an order.
2. The website (server) create order data and put it into file path inside.
3. The printer send information to server every 30s periodically to check whether there is an
4. If an order is in file path, the printer will download it via GPRS or WIFI from website and
print it out, and the printer will Ring Ring Ring until someone come to confirm the order.
5. Restaurant guy press the button OK on printer to accept the order or button C to reject the
order after reading the printed order.
6. The printer send back a confirmation information to server and the server tell the customer
the order is accepted or rejected via Email or a popup window.
1. Supporting multiple and flexible order format: printer support different order format, Fixed
format or Free format. Also support different order processing mode, such as input
"delivery time" to accept the order, or press "OK" to accept the order or press C to reject
order, or even accept the order auto without pressing any button. You can switch printer to
these different modes flexibly.
2. Remote firmware downloading : when you have hundreds or even thousands of printers
which have been deployed in different restaurants, this function is very useful if you want to
upgrade them and change settings remotely. Without this function, it is unimaginable to
finish this job. We are only supplier which's printer can support this function in the world.
3. LOGO printing and display
Printing picture logo on ticket
Display logo on screen
Power on logo
Printing ticket header
Printing ticket footer
4. Automatic and timed power off and on
5. If Restaurants rent your printer to use, they may never power it off. You can set printer to
power off at the time when a restaurant closes a day and power on auto when it begins its
business. This function can make printer work as less time as possible, so that it can live
6. WIFI/ GPRS is supported.
|6||RF transmitting frequency|
|GSM850 33 dBm ±2 dBm|
E-GSM900 33 dBm ±2 dBm
DCS1800 30 dBm ±2 dBm
PCS1900 30 dBm ±2 dBm
|10||Print||Thermal printing (57*50)|
|11||Printing speed||At least 60mm/sec.(480 dot line/sec.)|
|13||Printing vertical row||16( Chinese),32( English)|
|14||Printing longevity||50 Km|
|1|| || |
|1|| || |
|1|| || |
|Thermal print paper|
|1|| || |
1. Are you manufacturer?
Yes, we are manufacturers. We have been in PC/POS/Mobile Payment product & Solution for Eight years. We can provide OEM / ODM customized service according to our customers' various application and demands.
2. Would you provide SDK for me?
Yes, we offer free SDK if you order sample. All the contents in a CD ROM with sample together.
3. What warranty for the products?
According to our warranty policy, we will provide 12 months warranty time from the shipment date for our all products (Excluded the consumable parts). As for the mass order, we will provide certain proportion spare parts or RMA machine for local service.
4. What is the minimum order?
We accept one piece for standard products. If require OEM, will see detailed requirements and confirm MOQ to you from our sales department.
5. Can we get the free sample?
Sorry, generally we would not provide the free sample. If the customer confirm the specification and price, they can order the sample firstly for the testing and evaluation. When they place the mass order, we can return the sample cost to the customers.
6. Do you accept Paypal?
Yes, we accept paypal. Besides, we accept Western Union, T/T, L/C Secure payment (Escrow Service from Alibaba) and so on.
7. What's the delivery time?
Generally, sample can be shipped in 2-3 working days after payment. For quantity, theleading time will be 1-4 weeks depend on exact quantity.
8.Which way to deliver the goods?
By Express: DHL UPS TNT FEDEX or ARAMEX EMS E-packing.
By Sea: Inform us the Sea Port to check which ship line.
By Air: Inform us the Airport to check which flight.
Or pick up by the customers.
9. What the after sale service?
a. Our all products will provide 12 months warranty;
b. Enough stock spare parts for guarantee;
c. Professional engineers provide 7*24 online service; If required, our engineers can provide local service in field;
d. As for the returned failure products, we will fix it and return to the customers in one week after we received it;